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Terms and Conditions PDF Print option in slimbox / lytebox? (info) E-mail

Terms and Conditions
 
Commercial conditions
 
Booking in general (valid for accommodation / charter):
50% down payment within 14 days after the invoice date.
Remaining 50%: payment at least 60 days prior to departure for Bitterwasser.
Cancellation: 50% refund up to 60 days prior to planned departure, after that no
refund.
For changes of booking we will charge a rebooking fee of 50,- €
For changes of date for arrival or departure make early contact with the front desk. A
claim for the booked accommodation category holds only for the confirmed arrival
and departure dates. In case of early arrival Bitterwasser reserves the right to provide
a different category of accommodation up to the period booked.
 
Terms Bitterwasser charter planes:
Charter Plane Twin Astir
Refund for cancellations: If a new tenant for the period booked is found:
100% refund
 
Terms container transport:
Due date of container costs: 100% upon order confirmation.
Payable within 14 days after the invoice date.
If not paid within 14 days, the claim to container space is void.
In case of cancellation up to June 30, 50% of the fee will be refunded,
no refund thereafter.
If a new tenant for the container space is found: 100% refund.
BIFC organize the transport to Bitterwasser and back. The price of a container place,
refer to the price list. Not included is the transport insurance. (Note: sea transport
is not covered by fully comprehensive)
The delivery / shipment and pickup / unloading in D performed by the owner of the
aircraft with its own supporters. During loading and unloading in D and in
Bitterwasser is made a list of deficiencies of the aircraft by the owner and the
representatives of Bitterwasser.
The aircraft owner is responsible for all necessary insurance and transport
documents. (Carnet de Passage carnet or A.T.A.)
A container place is not considered a definitive book, after the BIFC get this signed
agreement and the full payment has been received by the owner.
BIFC is not liable for damage to aircraft caused by loading, unloading,
transportation, or the stationing in Bitterwasser.
 
Self participation
Use of a Bitterwasser plane is subject to a self participation for the insurance, which
must be deposited prior to the first flight (see Payment). Upon delivery, the aircraft is
inspected by both parties, recording any deficiencies in writing.
 
 
Flying on the arrival day
A flight as pilot in command is not possible on arrival day.
 
Introduction
Before the first flight, an introductory briefing and/ or a check flight is required.
 
Non-use
Self-inflicted non-use or weather-related loss of flight days are not recoverable, as
well as all non-flyable contingencies declared by flight operations, such as wet or
non-usable takeoff and landing strips; a breakdown of machinery and equipment
such as oxygen, fuel systems and availability of fuels, vehicles, etc.. This is also true
for rule violations and their consequences.
 
Sunset
The official sunset time will be given during the briefing. These times constitute the
official operating hours. It is up to each pilot in command, to exploit at his own risk the
additional 15 minutes after sunset. Starting from the 16th minute, it counts as a
night landing. OLC notification of flights at night and in prohibited airspace should be
refrained from.
 
Airspace
A violation of the designated airspace should be avoided at all costs
(except emergency)
 
Outlandings / search
Bitterwasser provides all possible assistance and action for retrieval or search. The
resulting costs are charged to the pilot.
 
Information for Pilots
The procedures and rules to be observed are explained in the current revised version
of the information for pilots. Flight operations can take appropriate action in case of
rule violations.
 
Administrative conditions
Validation
For flying Namibian enrolled aircraft (V5-xxx) a previous
Validation of the license is necessary. For the exact formalities, please refer to the
appropriate instructions. Please note the dates.
 
Membership in the Bitterwasser International Flying Club (BIFC)
For legal reasons, each pilot and each passenger must be a member of
the BIFC. This membership begins with the booking confirmation and will be
paid for on site. This rule also applies to shareholders.
 
Checkflights
while check flights, the Instructor or the check pilot from Bitterwasser is always PIC. This is hereby published. If you do no written objection, this shall be agreed. The Instructor/Check Pilot has the necessary authority to act. In case of damage the tenant pay for the excess.
 
 
Daily fees
For non-shareholders, as well as for not Bitterwasser-owned planes
daily stationing fees according to the current price list are charged. To be paid
only for flight days. For Bitterwasser shareholders and Bitterwasser owned planes no
daily fees are charged.
 
 
Prices
Unless specifically noted, all prices listed in price lists include VAT. In Namibia,
the prices will be charged with a constant exchange rate fixed at the start of the
season.
 
Payment
Prepayment
Payment will be made to our bank account in Germany in Euros.
Landesbank Baden-Wuerttemberg (LBBW)
Account: 108 392 3 BLZ 600 501 01
SWIFT code: SOLADEST
IBAN: DE 06 6005 0101 0001 0839 23
 
Local payments
Bitter water reception accepts MasterCard and Visa credit cards as well as
Bank cards connected with the Maestro network.
Sometimes it can come to power and communications outages (we are in Africa).
Please understand that we then must take appropriate measures or
make changes to the payment processing.
 
Contact:
Namibia
Bitterwasser Lodge & Flying Centre (Pty.) Ltd.
Postal Address:
P.O.Box 909
Mariental, Namibia
Lodge:
near Hoachanas, nearby
Cravelroad cross-way C15 / C21
Telefon: +264-63-265-300
Telefon: +264-63-265-390
Telefon: +264-63-265-391
Lodge mobil:  +264-818039023

Telefax: +264-63-265-355

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Internet: www.bitterwasser.com

 
Europe:
Reservations / Flight Operations:
Dieter Schwenk
Tel: +49-7381-938760
Fax: +49-7381-938740
Mobile: 01704318914
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Other Administration:
Rainer Hog
Tel: +49-7572-763016
Mobile: 01709143684

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